Sign in to PayPal quickly and easily: Get login help, account setup help and learn how to contact the PayPal customer service. This page is a tutorial and not the official PayPal login page.
PayPal is an online payments service, owned by PayPal Holdings, Inc., with its main headquarters located in San Jose, California. Initially established in 1998, the service supports online electronic money transfers and is one of the largest services of its type in the world, with 188 million users as of 2016.
In 2002, PayPal became a subsidiary of eBay, although it became its own independent business again in 2015. It primarily serves as a payment processor for online retail companies, auction sites and other businesses accepting online payments, allowing users to make purchases more quickly, easily and securely.
How Do I Create a PayPal Account?
To create a PayPal account from the site’s homepage, click on the ‘Sign Up’ link in the top right hand corner and then select the type of account you wish to create. The two options are a personal account or a business account, with business accounts allowing you to receive payments from those who do not have PayPal accounts of their own. For most users, however, a personal account will be the best choice.
On the next page, you will need to provide the following information:
- Country – The country you currently reside in
- First Name – Your real first name
- Last Name – Your real surname
- Email Address – A current email address, which will serve as your account username
- Password – Your desired PayPal password, which you will need to enter twice
Once you have completed the form, you will need to check your email account for a verification email. After clicking the link contained within the email, your PayPal account will be verified and you can complete the registration process by entering your credit or debit card information.
How Do I Log In to My PayPal?
After registering for an account, the PayPal login process is quick and simple. From the homepage, simply click on ‘Log In’, then enter the email address you signed up with, and the password you chose during the sign up phase. Then, simply click on the ‘Log In’ button underneath, or press ‘Enter’ on your keyboard.
On the next page, you will see an advertisement and will need to click on ‘Proceed to Account Overview’. If you opted to turn two-factor authentication on in the settings, you will also need to enter a security code before you can access your account. This code will be sent to your phone via SMS.
The direct link to the US login page can be found here.
I Cannot Log In to My PayPal. What Could Be the Problem?
Occasionally, users may experience issues when trying to log in to their account. The most obvious explanation for this is that the wrong login credentials have been entered, so the first step should be to double check that you have not made any typing errors and that CAPS LOCK and NUM LOCK are both turned off on your keyboard.
In the event that you have turned on two-factor authentication, you will need access to your mobile phone to login, as you will be asked to enter a security code that is sent via SMS. If you do not have access to your phone, you will need to contact customer support and ask them to temporarily disable the two-factor authentication.
There may be brief periods where PayPal is unavailable, such as when maintenance is planned, or in the event that there are server issues. However, these will usually be short-term and you should try and login again later on. If you are sure the site is active and you are entering the correct information, contact the customer support team.
I Have Forgotten My PayPal Password or PayPal Email. How Can I Reset Them?
If you do not use PayPal very often, or if you have multiple different email addresses and passwords to remember, it is possible that you may forget your login credential. Fortunately, PayPal has its own recovery system, which should be able to ensure that you gain access to your account again.
On the main login screen, click on ‘Having Trouble Logging In?’ and you will see a box, which is for password recovery. If you have forgotten your password, simply enter your email address in the field labelled ‘Email’, click ‘Next’ and then follow the instructions to reset your password and have a new password sent to you.
For those who have forgotten which email address they signed up with, follow the same procedure, but instead of entering your email address, click on the link at the bottom, which says ‘Forgot Your Email?’. This will then allow you to enter three email addresses you may have used and the site will identify which is the correct one.
Where Can I download the PayPal App?
For those accessing PayPal on a mobile or tablet device, it may be more convenient to download the dedicated PayPal App, rather than logging in through your mobile browser. At present, the app is available for all devices running either the iOS or Android operating systems.
Apple iOS users will find the app on the App Store by searching for ‘PayPal’. Android users can find it on the Google Play Store in the same way. The app is completely free to download and use. You do not need to sign up again, or re-register payment details, as your usual PayPal login credentials will work.
How Can I Contact PayPal Customer Service?
If you have any further questions or issues with your account, it is best to contact the PayPal customer service team. You can do this from within your account by using the ‘Help’ function and following the instructions, or you can call the customer service line directly, although this may take longer.
Regardless, the phone numbers to call are as follows:
1-888-221-1161 – United States
1-402-935-2050 – Outside of US
Should you prefer to send them an email, this can be done from within your account, using the ‘Secure Message’ function. Alternatively, you can email PayPal directly by sending your mail to: firstname.lastname@example.org