Hotmail Sign In and Help guide. Everything you need to know about the Hotmail Email service, password recovery, login pages, and more.
Hotmail, which is known as MSN Hotmail and Windows Live Hotmail, was one of the first web-based email services, having received its initial launch back in 1996. Today, the service is officially known as Outlook.com, although many people still refer to it as Hotmail and “@hotmail.com” email addresses are still active.
The service has been owned by Microsoft since 1997 and has consistently been one of the most popular webmail services in the world, offering free email and a variety of other services. At present, Outlook.com is able to boast a total of more than 400 million active users, placing it ahead of most other industry giants, including Yahoo.
¨Microsoft Outlook¨ can refer to Microsoft’s desktop email client, their Web-based email client, as well as their online email service and app.
How Do I Create a Hotmail Account?
Signing up for a Hotmail or Outlook account is a quick and easy process. From the Outlook.com homepage, click on ‘Create Account’, or from the Hotmail.com homepage, click on ‘No account? Create one’. On the next page, you will be asked to create a Microsoft account and provide the following:
- Name – Your real life first and last name
- Username – The username for your account, which will serve as the prefix of your email address
- Country/Region – The country you live in
- Birthdate – Your date of birth
- Password – The password you will use to access your account
You will also have the option of providing an alternative email address, or a phone number. These will help you to keep your account secure and can be used to assist you if you ever struggle to gain access to your account in the future. You will also have the option of either an @outlook.com or @hotmail.com email address.
Once you have entered all the information required, simply click on ‘Create Account’ at the bottom of the page.
How Do I Log In to My Hotmail Account?
The Hotmail or Outlook email login process is fairly self explanatory, making the service easily accessible to new users. On the homepage, you will see a ‘Sign In’ option. The first field will then ask you to enter either your email address or the phone number that you provided during the sign up process.
After clicking ‘Next’, you will be greeted with a second field, which asks for your password. Again, this is the password you entered during the sign up stage. It is worth noting that the password system for this service is case sensitive, so make sure you have CAPS LOCK turned off on your keyboard.
Once you have entered your password, you can check the ‘Keep Me Signed In’ box if you want your browser to keep you logged in to your account even after you leave. Feel free to leave it unchecked if you want to log out again after using the account. Then click on the ‘Sign In’ button and you will gain access to your account.
Are you Having Trouble logging in to Hotmail?
From time to time, users may experience problems with the Hotmail login system and by far the most common reason for this is a simple typing error when entering either the email address or password. Alternatively, some users forget to add the @hotmail.com or @outlook.com suffix to their email address, resulting in an error.
If you are having problems entering your password, check that your CAPS LOCK and Num Lock are both off. If you are certain you are entering the correct information, it is possible your account may have been hacked, in which case you can use the ‘Password Reset’ option to have a new password securely sent to your phone or backup email.
On rare occasions, Outlook email login issues may be caused by technical problems with the site itself, although these are usually resolved very quickly. Finally, accounts which have remained inactive for a long period of time may be deactivated, so if you have not logged in for an extended period, your account may have been deleted.
Rarely, the new login page at https://login.live.com is not working. As an alternative login page, try signing in from the Office 365 login page at https://login.microsoftonline.com.
What to Do If You Have Forgotten Your Hotmail Password or User Name.
As with any other service of this type, it is inevitable that users may forget their username or password, especially if they do not use the account frequently. Thankfully, the Outlook service has been set up with this in mind and you will still be able to gain access to your account.
From the login screen, if you have forgotten your username, you can enter the phone number associated with your account instead. If you have forgotten your password, once you are on the password entry screen, simply click on ‘Forgot Password?’ and you will be able to reset your password, with a new one being securely sent to you.
Where Can I Download the Hotmail ‘Microsoft Outlook’ App?
Although Hotmail and Outlook were initially established as web-based email services, designed to be accessed through web browsers, the Outlook App for Android and iOS was officially launched back in 2015. As a result, the service is now available on any mobile or tablet device running either of those operating systems.
The Android App can be downloaded from the Google Play Store. If you have problems finding it on the store, simply search for “Microsoft Outlook”. The App can also be downloaded in much the same way for iOS devices, including the iPhone and iPad, by following the same procedure on the Apple Store.
Once you have downloaded the app, you can log in to your account in much the same way as usual.
How do I contact Hotmail Support?
Hotmail, Windows Live and Outlook.com does not have a direct customer service phone number.
Microsoft does not make it easy for users to contact a live person hot login problems, lost passwords etc. Your best bet is to go throught Microsofts automated help service.
Click on Get Started and a new window will open with a “Virtual Agent”. Enter your question or issue and click on the arrow. For example, write “My account has been hacked” or “I cannot log in to Hotmail.” If the system ask your for the product that you are having problems with, then then click on “Outlook” for help with your Hotmail account.
Then follow the instructions.